SHIPPING INFORMATION
Your order’s total arrival time has two parts: the preparation period before it leaves our facility, and the carrier’s transit time. During high-volume sales events, the preparation stage may take a bit longer than usual.
What you pay for shipping
Shipping charges are not refunded. If you decide to refuse a delivery, you become responsible for both the original shipping cost and the return freight. Those amounts will be taken out of any credit we issue.
If something is missing or out of stock
When your order contains several items and one isn’t available, we send the in-stock products and refund the missing item back to your original payment method.
If your package says delivered but you don’t have it
When a tracking update shows delivery but you haven’t received the package, or if nothing arrives at all, reach out to us at concern@bizarrend.com to start a claim. We’ll guide you through the carrier’s claim steps, but we can’t take responsibility for packages the carrier confirms as delivered. No refund or credit is provided for those shipments.
Transit time is typically 12–28 days.